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Services

We welcome and farewell travellers every day and have a variety of services and facilities available to make sure you enjoy your airport experience.

Air NZ Lounge

Air NZ lounge

Sit back and relax with a book, surf the web or simply rest your eyes before your flight in the Air New Zealand Lounge.

Airline contacts

Airline contact

If you want to make a reservation, locate your bags, or check-in online, here are the contact details for the airlines that operate at Tauranga Airport.

ATM

ATM

An ANZ ATM machine is located in the main terminal which accepts all New Zealand and overseas Visa (PLUS), MasterCard (Cirrus) and Diners cards.

Baggage

Baggage

Everything you need to know from restrictions to lost luggage.

Café

Cafe

Get your barista coffee fix before you head off or while you’re waiting at the airport café.

Conference and meeting room

Conference and meeting room

Our board room boasts views over the runway and can accommodate up to 12 people.

Family facilities

Family facilities

We are a family-friendly airport and aim to make travelling easy even for the little ones.

Flight cancellations

Flight cancellations

An airline may decide to cancel flights due to weather events like fog, low cloud or severe wind.

Internet and Wifi

Wifi

Tauranga Airport offers free Wifi for all travellers and local visitors throughout the terminal.

Lost property

Lost property

If you’ve lost something the airport, it might have been handed over to lost property. Unclaimed items will be discarded after three months.

Special assistance

Special assistance

We're committed to assisting all travellers who require special help.

Transporting animals

Transporting animals

If you’re travelling with an animal, transporting an animal via cargo, please contact the airline and/or freight forwarder of your choice.

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